"A problem caused the program to stop working" error when closing all Office apps, after opening network file

Office Pro Plus 2013

About two weeks ago, I started receiving the same error in all Office applications except Outlook when opening a file from a network location.  Word, Excel, PowerPoint and One Note all display the same error on Close if I opened a file from a network location.  .

* If I simply open/close the app without opening a file, no error.

* If I open a file on my local machine and close, no error.

* If I open a file on a network share then close - "A problem caused the program to stop working correctly.  Please close the program."  The same file will not generate the error if I move it to my local machine and open it from there.

I have done a Repair and a complete uninstall/re-install - still getting the error.  I have also disabled all Add-ins in all Office apps; no change.  I even tried starting each application in Safe Mode; same error.

Below are details from Even Viewer for two of the errors:

Faulting application name: EXCEL.EXE, version: 15.0.4693.1000, time stamp: 0x54b5cf28
Faulting module name: Csi.dll, version: 15.0.4711.1003, time stamp: 0x55376872
Exception code: 0xc0000409
Fault offset: 0x0047c391
Faulting process id: 0xe7c
Faulting application start time: 0x01d08cb554f19a97
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\Csi.dll
Report Id: 95233e57-f8a8-11e4-8a14-8019345272ad
  
  
Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: Csi.dll, version: 15.0.4711.1003, time stamp: 0x55376872
Exception code: 0xc0000409
Fault offset: 0x0047c391
Faulting process id: 0x1a14
Faulting application start time: 0x01d08cb4cbd903ca
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\Csi.dll
Report Id: 0fd85fea-f8a8-11e4-8a14-8019345272ad



  • Edited by Mike1388 17 hours 36 minutes ago
May 12th, 2015 9:12am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics